Preparing for Your Visit
In preparation for your pet's upcoming appointment, please review the following check-in instructions.
If your pet is coming in for a Wellness or Illness appointment:
- Please fill out our Client Registration Form prior to your appointment, if you have not already done so in the past year.
- Please fill out the appropriate history form at least 24 hours before your appointment:
- Please bring a fresh (less than 24 hours old) stool sample from your pet with you to your appointment.
- If your pet is new and you have records from a breeder or rescue please take a picture of them and email them or text them to (269) 671-7207, in addition to bringing the physical copy to your appointment.
What to Bring to Your Appointment:
- For exotic pets, cats, and small dogs, please bring them in a secure carrier so they are safe during transport between the car and the clinic.
- For larger dogs, have a snug-fitting collar or a harness and a 4 to 6-foot leash.
Online Payments:
To expedite the check-out process you will be able to pay for your visit using your smartphone via our Client Portal. You can access your portal by clicking here.
- Your login is the email we have on file for you, and it is case-sensitive. The portal accepts all major credit cards, except Care Credit. Be sure to wait until we notify you that your invoice is ready for check-out before making a payment on the portal.
- To make a payment, click on the Green "Make a Payment" Button.
If you have trouble logging on, call us at (269) 342-9865 for assistance. If you prefer cash or check, we can accept that in person at the time of check-out.
Guest Wi-Fi:
Please enjoy our guest Wi-Fi! Connect to:
- WhiskersWireless-Guest.
- Password not required.
If you need to cancel or reschedule for any reason, please call us at (269) 342-9865 as soon as possible so that we can offer this time to another patient in need of care.
